charles_Anderson74
May 06, 2026
"Am I the only one who gets a..."
Am I the only one who gets a little nervous when the reservation details don’t match across emails? I booked a limo and most of the info was correct, but the pickup time showed up differently in one of the emails. I called and they fixed it, so it wasn’t a huge deal, but it did make me feel a bit unsure for a minute...
CherylNewton
May 05, 2026
"Felt left in the dark about cancellations"
I had to change my plans and the cancellation policy ended up feeling really rigid. I get that there have to be rules, but there wasn’t much flexibility or clear guidance, so I kind of felt left in the dark about what my options were. I just wish they had a little more wiggle room when life happens.
Craig_boggess89
May 04, 2026
"Never heard back"
I reached out twice and never got a response. As someone who really values clear communication, that was frustrating. I was hoping for at least a quick reply, but unfortunately it just wasn’t helpful at all
Lois_estrada93
April 28, 2026
"Wasn’t a great experience for me"
It just wasn’t a great experience for me. The booking part felt kind of confusing, replies took a while, and the service wasn’t really what I thought it’d be. I probably wouldn’t use them again unless they make some big improvements.
jeanie1971
April 22, 2026
"Booked this for a night out i..."
Booked this for a night out i was a bit annoyed when the car showed up looking older than I expected. The seats were worn down and it didn’t feel especially clean, which isn’t really what you want to deal with when you’re trying to get going. The driver was fine, no complaints there, but they really need to update the fleet already.
johnnedley2941
April 22, 2026
"We used this service for our event and..."
We used this service for our event and I thought it was good overall. I’ll admit I’m a little biased because I really value anything that keeps transportation simple and stress-free, and this did the job for us.
randalldavis5896
April 09, 2026
"The late pickup threw everything off"
Pickup was about 25 minutes late. No real update either, which was the annoying part. I kept checking my phone, waiting around, not sure if the driver was actually close or what. Once I finally got in, the ride itself was fine. Nothing bad there. Just the waiting kind of ruined the whole thing for me.
WilliamDolejsi_68
March 18, 2026
"I booked a ride through redcarpetlima.com and overall..."
I booked a ride through redcarpetlima.com and overall it was a solid experience. The driver showed up on time, and the car was clean enough and comfortable. It wasn’t the absolute cheapest option out there, but for the service and reliability, it felt fair. I’d use them again if I needed a dependable transfer.
"Not exactly a relaxing ride"
I didn’t feel safe at all during this trip. The driver was speeding and kept checking his phone a few times, which was just lovely while we were on the road. I did ask him to slow down, and while he maybe tried a little, it still felt unsafe. Definitely not an experience I’d choose to repeat
darlene1983
March 01, 2026
"Finally, pricing that doesn’t waste my time"
I appreciated how straightforward the pricing was. No hidden fees, no annoying surprises, just clear and simple like it should be...
rita1997
February 28, 2026
"Booking worked, but it could be smoother"
I booked through redcarpetlima.com, and from my experience, it was mostly straightforward. I was able to choose what I needed without getting stuck, so the main part of the process did the job.
That said, a few steps felt slower or less clear than they should have. I ended up checking some details more than once before confirming, just to make sure I wasn’t missing anything.
In the end, the booking went through fine, so I can’t really complain too much. It wasn’t a bad experience, just one that could feel a bit more polished and easier to follow
lonnie-Adames
February 17, 2026
"Good ride and knew the roads well"
I used Red Carpet Limo for an airport trip and it was just a smooth experience overall. The driver really knew the roads and took a good route around traffic, so we got there on time, which was a relief. The car was clean and comfortable too. The only reason I’d give 4 stars is that the pickup was just a few minutes late, but it wasn’t a big deal. I’d use them again.
DavidPruden
February 14, 2026
"Smooth ride with a professional driver"
I used Red Carpet Limo last weekend. The driver was very professional. He arrived on time and helped with our bags. The ride felt safe the whole way. The car was clean too. The only small issue was the pickup text came a little late. I was unsure for a minute. Other than that, it was a good experience.
"Customer service left me expecting an apology"
I reached out to customer service hoping to get a few clear answers, but the whole thing felt more frustrating than it should have. They did eventually respond, but it was slow and kind of blunt, like I was bothering them just by asking.
The ride itself was fine, so that’s not really my issue. It was the support beforehand that left a bad taste, and I kept thinking someone should at least acknowledge it or apologize. I wouldn’t say the experience was awful, but it definitely didn’t make me want to book again
Brittany.soliz
December 28, 2025
"The car was really comfortable overall, and the..."
The car was really comfortable overall, and the seats felt clean and soft. The ride was smooth too. My only regret is that it was a bit warm when I first got in, but it cooled down after a while. I’d still use it again
lynne1971
December 26, 2025
"Overall, it was a decent experience. Most of..."
Overall, it was a decent experience. Most of the pickups were on time, which I appreciated, but there was one time they showed up late and it was a bit frustrating. So I’d say they’re generally reliable, just not perfect.
erwinwilliams7429
December 19, 2025
"The van was mostly clean, though the..."
The van was mostly clean, though the seats still had some crumbs on them. It wasn’t a huge deal, but I did feel like I was being passed around a bit when trying to get everything sorted, which made the experience feel less smooth than it could’ve been.
WilliamAnderson_12
December 15, 2025
"I booked an airport pickup through..."
I booked an airport pickup through redcarpetlima.com, and overall it was an okay experience, nothing terrible, but not super smooth either. The driver was friendly and polite once we finally connected, which I appreciated after a long flight. The main issue was that it took a while to actually find him after we landed, and the messages back and forth were a little slower than I would’ve liked when you’re standing around with luggage trying to figure out where to go. In the end, we got to the hotel without any problems, so it did the job, but I think clearer instructions or faster coordination at the airport would’ve made the whole thing feel a lot less stressful